Terms and conditions of business

Hjorthede Planteskole is a wholesale nursey without a show area.

We only sell plants to professional customers with a valid VAT registration. Our plants are sold in bundles of 10, 20 or 50 plants dependant on species and size. Orders for plants can be placed on tlf nr 86686488 on week days between 8 – 16 or on our e mail.

 

Ordering & Delivery: 

  • All prices are excluding VAT, packaging and ex nursery.
  • A minimum of 3 days notice will be required between placing an order and intended collection or despatch.
  • All placed orders are binding and received subject to expected good growth and force majeure.
  • Plants are packaged in sacks, unless otherwise agreed.
  • We ship to all of Denmark and Europe with expected delivery time from 1-3 days.
  • Shipping is at the buyers risk. Hjorthede Planteskole takes no responsibility for delayed delivery or damage to goods during transport. If the buyers wishes we can arrange insurance to cover damage to plants during transport.
  • The cost of shipping is between 75- 225 DKK for each sack dependant on weight. (typically 50-400 plants in each sack).
  • Shipping to recipient addresses without a valid VAT registration will be charged an excess of 50 kr per package.
  • Purchases for less than 1000 DKK will be charged an invoice fee of 50 DKK.

 

Handling after delivery:

  • Always place the plants in a shady and draught free place.
  • Early in the autumn season (August to October) and late spring season (May to June) plants must not remain in the sacks for more than 1-2 days.
  • Outside the growing season plants can remain in the sacks for up to a week. Avoid stacking the sacks.
  • Legitimate complaints are received with thanks, and the fault corrected.
  • Complaints must be made within 8 days after receiving the goods accompanied by photo documentation.
  • Guarantee for growth is not granted, because plant management, care and climate influence plant growth and are circumstances out of the control of Hjorthede Planteskole.
  • Remnants of plant deliveries are not taken return.

 

Payment, Guarantee and Ordering:

  • Hjorthede Planteskole´s liability shall not exceed the amount invoiced.
  • Hjorthede Planteskole is not responsible for any consequences arising from justified complaints.
  • Unless otherwise agreed payment is always immediately on receipt of the goods.
  • Sort authenticity is guaranteed until the invoice.
  • Sorting and bundling is in accordance with Danish Nursery Owner Association plant standard or by mutual agreement.
  • Hjorthede Planteskole is affiliated to Skovplanteringens appeals Board.
  • All Plants are origin and health checked by the Danish Plant Directorate.
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